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CO-MANAGED IT SERVICES
With more behind it.
Give your internal IT team extra expertise, capacity, and support, without handing over control.
A partnership built around the people and systems you already have.
Business priorities
Internal knowledge
Specialist support
Extra capacity
ILLUSTRATIVE PARTNERSHIP
Expand what’s possible.
Your team knows your business. Our co-managed IT services work alongside them to fill agreed gaps, share the workload, and help important work move forward.
Share day-to-day tickets or give your team a route for complex issues. We agree which requests stay with your team and which come to SangaIT.
Support your team with Microsoft 365 administration, access, collaboration tools, and cloud troubleshooting, based on your environment and agreed scope.
Add support for security monitoring, endpoint protection, patching, and incident escalation, with clear ownership of alerts and follow-up actions. For fully managed protection, see our IT MSP & Security+ plan.
Help manage backup checks, recovery planning, and restore testing so your team has a clearer picture of how critical data can be recovered.
Bring in additional help for upgrades, migrations, and rollouts while your internal team continues supporting the business.
Get assistance with network troubleshooting, Wi-Fi, firewalls, servers, and infrastructure maintenance.
Work together on technology priorities, system documentation, and practical improvement plans that your team can maintain.
With co-managed IT services, responsibilities, access, coverage, and response expectations are agreed together.
Less pressure.
Free your team to focus on improvements and business priorities.
Bring in specialist help for unfamiliar or complex systems.
Add agreed coverage during leave, hiring gaps, or busy periods.
Adjust the scope as your people and technology needs evolve.
01
Review your team, systems, priorities, and gaps.
02
Define ownership, access, workflows, and service expectations.
03
Coordinate tickets, document changes, and review progress.
Yes. Your internal team keeps its agreed responsibilities and business priorities. Together, we define SangaIT’s role, system access, approval requirements, and escalation paths so everyone knows who owns each task.
Yes. We can begin with a defined need, such as escalation support, Microsoft 365 administration, backup oversight, or a specific project. We agree the scope and service expectations together, then review whether additional support would be useful.